What is a done-for-you digital solution?+
It means 2by2 plans and carries out the digital work your business needs, such as a website, social media, campaigns and automation, and coordinates it as one project instead of you managing separate providers.
What services can be included?+
Strategy and planning, websites and landing pages, social media management, digital marketing, lead-generation funnels, CRM and automation, and ongoing growth support. We recommend only the services that fit your goals.
Do you manage social media accounts?+
Yes, where it is part of the agreed package. The platforms, content volume and whether community management is included are set out in your proposal.
Do you create content and publish it?+
Yes. We can plan content, produce graphics and copy, and schedule and publish it, based on the volume and approval process agreed with you.
Do you manage paid advertising campaigns?+
Yes, where selected. We can plan, set up and manage campaigns on Meta, Google, TikTok and Snapchat, with reporting agreed as part of the scope.
Is advertising spend included in the package?+
No. Advertising spend is paid to the ad platforms and is separate from our management fees, unless your proposal explicitly says otherwise.
Can you build our website and connect it to a CRM?+
Yes, where the CRM supports it. We confirm the tools you use, or recommend one, and agree the integration as part of the scope.
What business automation can you implement?+
Typical examples are lead capture and routing, email or WhatsApp follow-up, booking and reminder notifications, and connections between approved tools. What is possible depends on the tools involved, which we confirm during scoping.
Can we start with one service and expand later?+
Yes. Many businesses start with a website or their social media and add marketing or automation once the foundation is in place.
How is pricing determined?+
By the services you choose, the platforms involved, the scope of setup work and the level of ongoing support. Setup fees, monthly management fees, software subscriptions and advertising spend are shown separately in your proposal.
How long does implementation take?+
It depends on the scope, the number of services and how quickly content, access and approvals are available. We agree a timeline with you in the proposal.
Do you provide ongoing support?+
Ongoing support, such as management, campaigns, reporting or improvements, can be included in your package or agreed separately. What is covered is set out in writing.
What do you need from us to get started?+
A short description of your business, goals and customers, access to any existing website or accounts, your brand assets if you have them, and a sense of your budget. We'll help shape the rest.